We know you have other software choices when it comes to loan servicing, so why choose DownHome Loan Manager (DLM)? Read on for the top 10 reasons why over 400 community lenders currently use DLM to manage their loan portfolios:
- Designed expressly for community lending:
- We understand the unique lending environment in which CDFIs and other community lenders operate. DLM lets you create loans with flexible terms, handle complex participation arrangements, refinances, workouts, and much more. DLM contains a host of management reports and add-on modules for specialized reporting.
- Cloud-based technology:
- DLM is a true web-based system, built on enterprise level technology, hosted on Amazon Web Services (AWS). You can access DLM from anywhere. No local applications to install or maintain. Your data is protected by layers of hardened security and redundant back-up systems.
- Unparalleled customer support:
- Knowledgeable, attentive, and responsive US-based support. DownHome’s team of experts is available from 8am to 8pm Eastern. Schedule a video appointment directly from within the DLM app itself. Support is built into your subscription; there’s no extra cost for asking questions or getting technical help from a real person.
- Affordable:
- DLM is offered on a subscription basis, at an unbeatable cost. We demonstrate this through transparency, by publishing our prices right on our website. In minutes, you can select the system you need and build your own quote. Need help to understand what to order? Book a quick demo and we’ll walk you through the order form and help you decide.
- Only pay for what you need:
- We know every dollar you save on software is one you can put to good use in your community. We offer non-profit friendly pricing, and with DownHome Loan Manager’s add-on modules you only pay for the features you need so DLM can grow with your organization.
- Integrations and interoperability:
- We know lending doesn’t begin and end with servicing, so you can use DownHome Loan Manager as part of your end to end lending process. Use our API to connect to origination platforms, CRM systems, and accounting programs like QuickBooks, or Sage Intacct. Use our Business Intelligence module to send data to your analytics programs such as Microsoft Power BI, or Tableau.
- Specialized reporting modules:
- We understand that as a CDFI or SBA lender, or as a grant recipient, you’ll need to report back to your funders. We offer a robust general report building system, as well as specialized modules for the CDFI TLR, SBA MPERS report, 1502 reporting, reporting to the Credit Bureaus, and more.
- Easy to use:
- We make loan servicing as easy as possible, so you can spend more of your time where it really counts. DLM is designed to be flexible, allowing you to adjust loan terms on the fly, institute workout arrangements, refinance loans, transfer balances, etc. Custom fields allow you to keep track of specialized demographic data that may be unique to your own organization.
- Safety and security:
- We protect your data with comprehensive, enterprise-level security. Our unique two factor authentication (2FA) technology allows only authorized users to access the login page for your instance of DLM, effectively blocking intruders and bots from even approaching the site.
- Experience you can trust:
- We understand that when you choose loan servicing software, you’re choosing software you’ll use for years to come. With over 25 years serving community lenders, we’re confident that Down Home Loan Manager has the right combination of affordability, ease of use, reporting, and security to meet the needs of your portfolio.
Want to know more? You don’t have to take our word for it!
We’d be happy to do a free, live demo of the software tailored to your organization. We can also create a site with test data for you to explore.