Add on modules

Your specific lending environment should dictate which modules are
critical to your mission. DLM is flexible; you can add modules as your
program expands to meet your requirements and your budget. Some
modules have not yet been completed for the Cloud Edition; for these we
have provided estimated release dates.

Pricing for DLM Cloud Edition is by monthly subscription.

For current clients who are still using our legacy DLM Desktop Edition,
we’ll make the transition to DLM Cloud Edition easy for you when all the
modules you need are available. Your financial investment in the desktop
will carry over to the subscriptions and services you order from our
cloud-based system.

Add on modules list

Monthly Price


Allows you to post EFT and automated payments in one batch routine

Tag loans to include in ACH routine; choose posting date for the batch; review and edit payment amounts
prior to posting

Creates NACHA files to upload to your depository bank(s)

Prepare one or more NACHA files to upload to your organization’s depository bank; eliminate double-entry
in banking software

Creates Reports

Create, print and save a list of posted transactions; use reversal feature for corrections

Allows you to adjust interest rates according to a periodic schedule

Tag individual loans as AR loans (others will not be adjusted); adjust the interest rate for designated loans on a periodic basis (quarterly, annually, etc.); perform rate adjustments for all AR loans in a single batch operation

Implements “Prime Plus” loan rates, provides three adjustment factors:
  • Common Base Rate factor (e.g., pegged to a published index such as the Prime Rate)
  • Individual Plus Rate factor which may be set differently for each AR loan
  • Maintains set payment amount, calculates re-amortized principal and interest payments, or updates interest-only payments for each AR loan
Projected Earnings Report calculates current interest accruals and forecasts future portfolio earnings
  • Calculate interest accruals for each loan account, and display accruals by fund or for the portfolio as a whole
  • Forecast interest earnings, principal repayments, and ending balances for any range of months
  • Print summary reports by loan fund or entire portfolio
Trend Analysis Report performs trend analysis for selected range of months and calculates historical data through selected date
  • See portfolio at-risk trends month by month over selected range of months broken down by amount and percent of portfolio risk, month by month. Track your average monthly fund balance and loan loss rate
  • Historically, calculate total loans issued, funds approved, and funds disbursed. See the number of loans paid in full and charged off, dollar amounts charged off, and percent of portfolio lost. Calculate the total dollar amount of repayments received by fees, interest, and principal, and calculate average loan size, term, and interest rate over the life of the fund
Keeps track of all loan inquiries and loan applications

Integrate fully with existing borrower tracking in DLM

Defines key stages of progress from inquiry through loan approval

Define milestones along the application process (examples of milestones: inquiry, application received, under review, approved, deferred, denied, withdrawn, etc.)

Monitors each applicant’s progress through stages

Tag stages of development for each applicant and record contact dates

Produces reports on all applicants in the pipeline

See who has inquired and how many applicants are in each stage of development; inquire by date range or application stage

Allows you to set a regular or auto-reset payment schedule type

Handles standard payments, interest-only payments, or re-amortized payments.

Automatically reset the payment amount as interest-only or re-amortized

Use the billing system to automatically adjust payment amounts according to the terms of the loan.

Export table-level data for external analytics platforms
  • Compatible with Microsoft Power BI, Tableau, Zoho Analytics, etc.
  • Select record sets to be exported to a secure Google Drive repository.
  • Automate the frequency of external table updates.
Tracks sources of capital

Track your organization’s sources of lending capital; track matching requirements for capital commitments from these funding sources

Monitors the organization’s repayment requirements

Analyze the organization’s repayment requirements back to source; monitor the performance of the master loan account and participating loan funds

Tracks transfers between RLF and LLR accounts

Track the flow of funds within the Revolving Loan Fund (RLF) accounts and Loan Loss Reserve (LLR) accounts

Produces master balance and cash flow statements

Monitor cash flow for each Revolving Loan Fund (RLF) and Loan Loss Reserve (LLR) account; analyze funds available to lend; monitor funds committed but not yet loaned

Analyzes Earnings Performance of the Portfolio

Analyze the spread between your cost of funds and the earnings performance of the loan portfolio; track the generation of excess earnings that may be captured as program income

Transmits transaction-level data on all community loan fund accounts
Reports electronically to the CDFI Fund through its AMIS system

Store information on all transaction-level data required by the current CDFI reporting requirements; conform to specialized demographic categories outlined by CDFI manual

Transmits transaction-level data on all community loan fund accounts

Comply with the CDFI’s preferred reporting format (XML) for electronic reporting; upload data directly to the CDFI website; print reports summarizing data transmitted to the CDFI

Documents the technical assistance (TA) you provide your clients

Keep track of the TA hours you provide; enter full narrative descriptions of the TA task you perform for each client

Helps you analyze your TA performance and plan for the future

Produce summary reports by client, by staff, or by type of technical assistance; analyze how much time you spend on each type of TA; monitor your technical assistance plans

Allows you to define your own outcomes and track the associated TA hours

Create outcome categories (such as job creation, revenue generation); monitor and analyze TA hours

Reports electronically to major credit bureaus

Report the credit history of all your borrowers on a timely and regular basis; comply with Metro II format (required by all national bureaus: Equifax, Experian, Innovis, TransUnion); review the credit file in detail prior to submitting it to the bureaus

Helps your clients establish conventional credit

Guide your clients into the economic mainstream by reporting on their performance in your lending program

Additional requirements

Unless they are large enough to report independently to the credit bureaus, organizations may be required to report through Credit Builders Alliance (CBA) which was set up to assist community lenders

Contact CBA for membership and services

  • Integrate seamlessly with other software systems using DownHome API (application programming interface).
  • The API allows for a dynamic flow of information in both directions: Retrieve, create, or update records. 
  • Note: For most custom API integrations, the subscription cost is $25/month to maintain and support the connection.
    For complex integration projects, a separate quote for expanded API configuration and ongoing maintenance may be required.
Allows you to create loan documents within DownHome Loan Manager

Create templates for any individual loan documents you need from origination to payoff. Populate templates with information from debtors and loan terms. Download finished documents from individual loan records. There are no limits on how many templates or documents you create.

Allows you to store documents for people, businesses, loans, and loan applications

Store, manage, and access all the documents you need including PDFs, images, word documents, and spreadsheets up to 50 GB. Extra storage available in 50 GB increments.

Integrates escrow requirements into loan repayment terms

Define escrow categories (such as taxes, insurance, management fees); post payments automatically to escrow reserve

Monitors escrow reserves and repayment obligations

Monitor escrow account balances for individual borrower accounts; analyze escrow reserves by loan fund or entire portfolio

Allows you to export transaction data to a general ledger system

Creates an export file that can be imported into general ledger systems. Currently available for MIP Fund Accounting, BlackBaud, Business Central, and Sage Intacct with more to follow.

Allows you to import loan data into an existing DownHome portfolio

Creates borrowers, loans, and initial loan disbursement based on an import file.
Creates transactions on existing loans based on an import file.

  • File 1098 and 1096 information returns electronically to the Internal Revenue Service (IRS) via the FIRE system.
  • Use 1098 information already stored in DLM, eliminating the need for multiple reporting systems and the potential for clerical errors. 
  • Requires that the lender obtain a Transmitter Control Code (TCC) from the IRS.
Easily transfers loan applicant data between databases

Create and manage loan applications and documents in Lenderfit, then push a button to transfer applicant, business, and proposed loan details to DLM where you can create, fund, and service the loan.

Requires our Application Pipeline Module.
Learn more about Lenderfit
Allows you to set different loan loss reserve requirements for each loan

Assign the percentage required for loan loss reserve according to the risk factors you establish for your portfolio

Monitors overall loan loss reserve requirements for the entire portfolio

Monitor the reserve requirements for each loan fund and the portfolio as a whole; analyze whether current loan loss reserves are sufficient to cover the risk factors

Easily transfers data between the two database systems

Track customizable client information in Outcome Tracker, including client notes and demographics; see all DLM lending activity on shared client records in Outcome Tracker; changes made in one system are updated in the other

Learn more about Outcome Tracker

Creates participation loans from multiple loan sources

Disburse funds from multiple loan programs; define separate terms for each participation loan; issue a single bill to the borrower that reflects the master participation loan; override set terms and payment allocations when necessary

Tracks repayments to multiple funding sources

Apportion repayments to each participating loan fund; monitor the performance of the master loan account and participating loan funds

Produces reports

Create transaction reports by subloan and by master participation loan

Predefine an irregular repayment schedule

Allows you to build a schedule that presets changing terms for a loan to follow over its life cycle

Accommodate complex loan products

Accommodates seasonal loans, stepped payments, interest-only periods, tiered interest rates, scheduled balloon payments, etc.

Automate the servicing of loans with changing variables

Automatically adjusts billing statements to reflect specific changes called for by the predefined schedule

Exports your financial data from DLM directly into QuickBooks Desktop

Include transaction, loan and customer-level data; match up fund accounts in your existing QuickBooks company file, or have DLM set up accounts for you; synchronize data whenever you choose; prepare sales deposits and receipts for easy review within QuickBooks

Compatible with QuickBooks Pro 2008 or higher
Exports your financial data from DLM directly into QuickBooks Online

Include transaction, loan, and customer-level data; match up fund accounts in your existing QuickBooks company file, or have DLM set up accounts for you; synchronize data whenever you choose; prepare sales deposits and receipts for easy review within QuickBooks

Compatible with QuickBooks Online Plus or higher
Tracks the portion of interest collected and retained by your organization as a servicing fee

Tag individual loans that are subject to a retained earnings fee and specify the exact percentage to be retained on each loan

Creates reports on retained earnings

Run individual loan reports or portfolio reports displaying retained earnings income

Exports your financial data from DLM directly into Sage Intacct Online

Include transaction, loan, and customer-level data; match up fund accounts in your existing Sage Intacct company file. Synchronize data whenever you choose and categorize transactions into the dimensions that you choose with Sage Intacct.  Setup dimensions at the subfund or loan level.

Services SBA Community Advantage Program loans from beginning to end
  • Tracks and manages the unique life cycle of CA loans, from loan closing to sale to investors in the secondary market, to participation loan servicing, all the way to final termination
  • Calculates interest-based fees owed to the SBA and the service fees retained by the CA lender
Reports electronically to Capital Access Financial System (CAFS)

Produces SBA 1502 files that need to be submitted to CAFS.

Calculates total amounts to wire to CAFS. Includes break-outs to the SBA and the secondary market.

Reports electronically to the SBA through its Microloan Program Electronic Reporting System (MPERS)

Takes the information you’ve already entered in DLM and exports it into XML formatted files that can be uploaded to the new MPERS website portal

Submits Loan Origination File

Submits required information on the borrower, business, and details of the microloan itself; validates that all required demographic information about the individual borrower and business has been submitted, as well as essential loan characteristics (e.g., approved amount, closing date, interest rate, etc.)

Submits Loan Servicing File

Updates all of the active SBA loan accounts previously entered into MPERS with latest balances, delinquency status, and outcomes such as job creation and improved revenue; gathers up information about loans that terminated during the reporting period and reports on their final outcomes

Allows your borrowers to track their loans online

Borrowers can log in to see their loan terms and transaction history, download billing statements, and produce an amortization schedule

Secure messaging between you and your borrowers
When paired with the Online Payment Module, allows your borrowers to make payments online